Overview
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Please email us for all queries with regards to refunds at Info@teamdc.in
Exchanges
Contact us at Info@teamdc.in
Shipping Returns
To return your product, you should mail your product to:
Pimenta House, Ground Floor,
Bastio Patil Road,3’Cherai
Thane West, MAHARASHTRA 400601
India
Phone number: 9820580615
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at Info@teamdc.in for questions related to refunds and returns.
DreamCatchers reserves the sole right to refuse the return of any item.
In addition, we will not accept orders from customers who have demonstrated a high incidence of returns after purchase.